Shipments and returns
Your package shipment
Items are 3D Printed as orders come in. We are a one person operation here, and we do our best to keep the process quick, but please be patient with us. In general packages are dispatched within 3-5 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer a different delivery method, please contact us for additional items.
In general the products are pretty strong and shouldn't have any issues with standard handling. In the event of a package being completely destroyed please reach out to the shipper and file a dispute over the product. Please let us know also and we'll do what we can on our end to help make the process as seamless as possible.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.